Refund Policy

At St. Michael Coirs, we strive to provide high-quality coir products and ensure customer satisfaction. However, if you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

• Refunds are applicable only for damaged, defective, or incorrect products received.
• Requests must be made within 7 days of receiving the order.
• The product must be unused, in its original packaging, and accompanied by proof of purchase.

2. Non-Refundable Items

• Customized or bulk orders cannot be refunded.
• Products that have been used, damaged (not due to shipping), or altered by the customer.

3. Refund Process

• To initiate a refund, please contact us at stmichaelcoirs1@gmail.com with order details and photos of the product.
• Our team will review the request and process eligible refunds within 7-10 business days.
• Refunds will be issued through the original payment method.

4. Shipping Costs

• Return shipping costs must be covered by the customer unless the product was damaged or incorrect due to our error.
• In such cases, we will provide a return shipping label.

For any further assistance, please contact us at:
📧 Email: stmichaelcoirs1@gmail.com
📞 Phone: 98654 32365, 93444 75685, 96776 41979

We appreciate your business and look forward to serving you better!